Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...25, 7/11/25, This classification is subject to Section 5,Hiring-Above-Minimum (HAM) Authorization of the California State Civil Service Pay Scales. The authorized HAM rate for this classification is P $8,425, Q$9,048. Under the general direction of the Supervising...
..., organize, direct, and evaluate a comprehensive program to inform the public of the activities and objectives of DSH-Metropolitan as well... ...activities and all other related work. The Public Information Officer (PIO) is responsible and knowledgeable of adherence to...
...Position Purpose: Our Cake Decorator will execute day-to-day operations in our Bakery department and provide a memorable experience to all our customers. A Cake Decorator has a keen eye for Food Safety and Sanitation and will be able to help in production and merchandising...
...Job Title: ServiceNow Developer Location: REMOTE Job Type: Contract to hire Rate: $Open/hr. Requirements Must Haves: ~7 years of professional Service Now design and development experience ~7 years of software engineering experience,...
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries...