Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
Seeking Drafter skilled with AutoCAD and some experience detailing steel stairs, and other miscellaneous metals such as railings, catwalks, ladders, etc.
A highly respected commercial construction and renovation company is prepared to add an experienced Project Manager to their organization... ...evaluate site personnel and staff. Enforce project safety and security. Review and approve all subcontractor and vendor payment as...
...Whats the Gig? As a School-Based Occupational Therapist (OT), youre the superhero helping kids conquer school tasks with ease! You work in schools to support students with physical, sensory, or cognitive challenges, making sure they can shine in class, on the playground...
...join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a...
**_Job Title:_**Finance Summer Intern**About Skyhigh Security:**Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader... ...enrolled in a bachelor's degree program in finance, accounting, economics, or a related field or looking to get into a bachelor...