Job Description

Role: Product Specialist

Location: Remote

• Act as the Product Owner for the ACV8 team: write user stories, manage the backlog, and ensure delivery of high-quality work.
• Collaborate with cross-functional teams including developers, data analysts, and Adobe support.
• Take ownership of support tickets , including tracking, and coordinating with Adobe and internal teams.
• Participate in and contribute to technical discussions related to workflows, campaigns, and data integrations.
• Create and maintain clear, concise, and comprehensive documentation .
• Support the transition from a consulting team to an internal team by becoming deeply embedded in the ACV8 environment.

• MUST HAVE Strong hands-on experience with Adobe Campaign V8 .
• Proven experience as a Product Owner or in a similar role with technical responsibilities.
• Ability to write and execute user stories and contribute directly to development work when needed.
• Experience managing support workflows and working with external vendors (e.g., Adobe).
• Excellent organizational and communication skills .
• Comfortable working in a fast-paced, collaborative environment .

• Background in development or technical implementation of marketing automation tools.
• Experience with data workflows and campaign management.
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
• Located in or willing to work within Eastern or Central Time Zones .

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