Bajimaat's Privacy Policy

Welcome to bajimaat's Privacy Policy. This policy applies to the bajimaat website, mobile app, and all related services. We believe privacy is a fundamental right for every user, which is why we handle the collection and use of your personal information with complete transparency.

By using the bajimaat platform or creating an account, you agree to this Privacy Policy. This policy is part of our Terms & Conditionsshould be read alongside.

This privacy policy has been developed in compliance with applicable data protection laws in Bangladesh and international standards.

The following types of information may be collected while using the bajimaat platform:

Bajimaat never collects sensitive information such as religion, political views, or health data. We only collect the minimum information necessary to operate our services.

Bajimaat uses your information only for specific, legitimate purposes. Details are outlined below:

• Account Management: Your information is used for registration, login, and identity verification.
• Payment Processing: Financial information is used to process secure deposits and withdrawals.
• Service Improvement: Usage patterns are analyzed to improve your experience on the bajimaat platform.
• Fraud Prevention: Unusual activity is detected and flagged to keep your account secure.
• Legal Compliance: Data may be used to comply with directives from government or regulatory authorities.
• Customer Support: Your contact information is used to respond to your queries and complaints.
• Relevant Notifications: We may send you emails or SMS messages about new offers, bonuses, or important updates. You can opt out at any time.

Bajimaat may share data with third parties under limited circumstances and strict contractual agreements:

• Payment Provider: bKash, Nagad, Rocket — only the information needed to complete your transaction.
• KYC Verification Service: A licensed service provider used for identity verification.
• Government Authorities: When required by law or court order.
• Technology Partner: Trusted technology companies that keep the platform running — they are not permitted to use your data for their own purposes.

Every third party is contractually bound to comply with bajimaat's privacy standards. Under no circumstances is your information shared with advertisers or data brokers.

Bajimaat uses multiple layers of security to keep your data protected:

• SSL/TLS Encryption: All data transfers on the website and app are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Data Encryption: Sensitive data is stored in encrypted format.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Limited Access: Only authorized bajimaat staff can access data on a need-to-know basis.
• Suspicious Login Alerts: You will receive an instant notification whenever a login is detected from an unfamiliar device.

Keep in mind — no one can guarantee complete security over the internet. Always keep your password confidential and avoid logging in from unfamiliar devices.

The bajimaat website and app use various types of cookies. Cookies are small text files stored in your browser that help enhance your experience.

• Essential Cookies: Used for login sessions and security purposes. These cannot be disabled.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Usage data is collected to improve our services. This data is not personally identifiable.
• Security Cookies: Helps detect fraud and unusual activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Bajimaat does not retain your data longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of the active account and up to 5 years after closure, as required by law.
• Transaction Records: A minimum retention period of 5 years is mandatory to comply with financial regulations.
• Customer Service Records: 2 years after a complaint is resolved.
• Log Files: Up to 12 months, after which it is automatically deleted.
• Marketing Consent: If consent is withdrawn, relevant data will be deleted within 30 days.

As a bajimaat platform user, you have the following rights over your own data:

To exercise any of these rights, email us at info@bajimaat.com. We will aim to respond within 30 days.

Bajimaat is strictly prohibited for anyone under 18. We do not knowingly collect or store information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified through the KYC process.
• If a user is identified as a minor, their account will be suspended immediately.
• If you believe a minor's information has been collected, please contact us at info@bajimaat.com and we will take immediate action.

Bajimaat may update this Privacy Policy when necessary. In the event of changes:

• Updated policies will be published on this page with the effective date noted.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions, complaints, or requests regarding this privacy policy, please get in touch with us:

• Email: info@bajimaat.com
• Support: Via 24/7 Live Chat
• Response Time: Usually within 48 hours